Join the Team

We are looking to hire an Interim Account Manager while our current Account Manager goes on maternity leave later this year. The start date would be September 1st with an end date of December 2nd. The Interim position will be able to train with the current Account Manager for 4 weeks in the month of September before Account Manager leaves.

The Account Manager is a critical player on our team, managing 1,000+ wholesale accounts along with maintaining and growing customer relationships. This would be a Monday - Friday position at our Hermitage, Tennessee office warehouse with preferred hours of 8a-4p; however, we are flexible if you need a different schedule. A perk of working with us is that we are not customer facing; therefore, employees can wear workout clothes and casual wear every day. We are looking to interview and hire for this position immediately.

WE ARE LOOKING FOR SOMEONE WHO IS:

• Outgoing with a positive attitude and is a team player.

• Someone who enjoys meeting new people and creating strong business relationships.

• Willing to grow and adapt with a small and quickly growing business.

QUALIFICATIONS:

• Minimum of 2 years experience in a manager role.

• Developed interpersonal business relationship management skills and professional demeanor. 

• Strong customer service skills.

• Excellent organizational and problem solving skills.

• A natural leader with personal accountability.

• Highly detailed oriented. 

• Sales experience is not required but is a plus.

• Be a self starter and able to carry out detailed tasks and projects with minimal direction or supervision.

DUTIES CONSIST OF BUT ARE NOT LIMITED TO THE FOLLOWING:

• Manage and work with the Fulfillment Associates packing orders and to ensure all online and wholesale orders are fulfilled and delivered on time. 

• Create sales orders and invoices for wholesale orders. Work directly with customers and sales representatives to ensure all invoices are paid and up to date. 

• Process wholesale orders by entering data into our inventory and invoicing system, Zoho, along with data entry into Monday.com.

• Manage and maintain excellent customer relations with wholesale accounts and with our sales representatives.

• Answer customer service calls and email inquiries.

• Manage daily UPS pick-ups.

• Keep track of and order shipping and office supplies on time when needed.

• Work with Inventory Sales Specialist to oversee inventory for online and wholesale orders.

• Be available to work days and nights at our annual Christmas Village booth at the Nashville Fairgrounds between November 11th-15th.

• Be a self starter and able to carry out tasks with minimal direction or supervision. 

• Training new team members.

• Work with current Account Manager for 2 days after she comes back from leave and catch her up on current job needs and responsibilities. 

This is a salaried position.

Email resumes to hiring@southernfrieddesign.com with the subject line “Interim Account Manager”.